Privacy Policy

At Aloha London Films, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and services. We encourage you to read this policy to understand how we handle your personal data.

1. Information We Collect

1.1 Personal Information: When you visit our website or use our services, we may collect personal information that you voluntarily provide to us. This includes your name, email address, phone number, and any other information you provide during the inquiry or booking process. We only collect personal information that is necessary to deliver our services effectively.

1.2 Usage Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and referring website. This information helps us analyze trends, administer the site, and improve our services.

2. Use of Information

2.1 Service Delivery: We use the personal information you provide to us to deliver our wedding videography services. This includes contacting you to discuss your requirements, arranging appointments, capturing and editing videos, and delivering the final product to you.

2.2 Communication: We may use your contact information to communicate with you regarding your inquiries, bookings, or any updates related to our services. We may also send you occasional newsletters or promotional materials if you have subscribed to them. You can opt out of receiving such communications at any time.

2.3 Website Improvement: The usage information we collect helps us understand how visitors use our website, identify areas for improvement, and enhance user experience. We may analyse this data to optimise our website’s performance, evaluate marketing campaigns, and customise content according to your interests.

3. Data Security

We take the security of your personal information seriously and employ industry-standard measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with trusted service providers who assist us in operating our website or delivering our services. These third parties have agreed to keep your information confidential and use it only for the purposes specified by us.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember certain information. You can modify your browser settings to control or disable cookies, but please note that this may affect your ability to use our website fully.

7. Children’s Privacy

Our website and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete it.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at contact@alohalondonfilms.com